Sales and Business Development
Process Design
In this course you will learn:
-What is a business process.
-How to achieve business objectives.
-Different categories of inputs.
-How business deal with different business processes.
-Methods to measure the business process.
-How to make a process mapping.
-How to use the RACI model and SIPOC diagram.
Who takes this Course
This course is for a person who wants to know how to design an effective business process, the steps of designing it and how to evaluate the effectiveness of his/her business process.
Content
-
Lecture 1: Intro
33 seconds -
Lecture 2: Introduction to Process Management
3 minutes 24 seconds -
Lecture 3: Process Core Concepts
4 minutes 35 seconds -
Lecture 4: Business Process Elements
5 minutes 42 seconds -
Lecture 5: Value Contribution of Processes
8 minutes 46 seconds -
Lecture 6: Process Efficiency Calculating
4 minutes 21 seconds -
Lecture 7: SIPOC Diagram
3 minutes 58 seconds -
Lecture 8: RACI Model
4 minutes 18 seconds
Meet your instructor
Mohamed Othman
result-oriented and dedicated Ph.D. candidate with more than 10 years of experience in the [ Quality and Excellence ] Field. Master's degree in Business Administration focused on Strategic Management from the Arab Academy for Science Technology and Maritime Transport. Pre-Master’s program in Industrial Engineering and a B.Sc. Mechanical Engineering Faculty of Engineering Cairo University.
Lead Auditor ISO 9001 : 2015 as well as Quality Assurance professional with a diploma focused in Total Quality Management [ TQM ] and a Lean Six Sigma Master Black Belt granted by the International Quality Federation - IQF.
Scholarship program powered by Hochschule Esslingen University of Applied Sciences in Germany.
Advanced Process Simulation and Control diploma from Rivera I Virgili University in Spain.
Full Scholarship program at the Technical University of Sofia with Industrial Training Programs across Europe.
Spain - Bulgaria - Romania - Germany etc. ...