مدير أول مرة

I have a unique offer for you and your business: hands-on support and involvement in implementation, providing value as a consultant. This might seem risky, but let me share my background.

With a B.A. in Psychology, I gained experience in teamwork, management, and organizational behavior through student activities. I've studied Six Sigma, Business Analysis, HR, Business Administration, Instructional Design, Sales, Strategic Planning, and Computer Science, and hold a higher diploma in Quality Assurance. I'm also about to complete my MBA.

At 18, I started as a door-to-door salesperson, then moved to customer service, where I quickly identified and resolved training issues. By 20, I was leading technical training for staff. In 2011, I established a Workforce Planning Department during a challenging time in Egypt and led a Continuous Improvement unit, earning the COPC® certificate and the title of "Organization's Savior."

In 2013, I headed a unit reporting to the CEO of a non-profit, reengineering policies and processes to boost effectiveness. This unit merged into HR, where I focused on Organizational Development and Capacity Building. I then remodeled processes to achieve customer success and develop a customer-centric culture.

Now, I've transitioned to consulting, combining my extensive experience and unique approach to business management, focusing on value creation, customer success, and effective processes. Contact me to learn how my approach can benefit your business.